Refund Policy

At DeckAssistant, we want to ensure that you are 100% happy with your purchase.

• If you have technical or sales queries, please contact us.
• If you have attempted to resolve issues, and still feel DeckAssistant does not best fit your requirements, we want to make things right.

Our policy offers a full refund within 30 days of your date of purchase. We'd love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

DeckAssistant.com and our payment processor submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.

The refund process can be started by contacting us via this page.